Terms of Service

Welcome to Reted (Reted.com). Operating since 2008, Reted provides Custom Software Development, Cybersecurity & Threat Defense, Artificial Intelligence & Automation, and Multi-Cloud Infrastructure services.

By accessing Reted.com or purchasing a Starter, Pro, or Enterprise service plan, you agree to be bound by these Terms of Service and our Privacy Policy.

Starter Plan ($39/month or $399/year): Tailored for individuals and small businesses. Includes custom responsive website development, 1 custom domain registration, managed cloud hosting, SSL certificate, DDoS protection, basic SEO setup, traffic analytics, and email support.

Pro Plan ($89/month or $899/year): Built for companies and growing businesses. Includes everything in Starter plus custom UI/UX design, business email setup, payment integration, advanced SEO, speed optimization, zero-trust security, ongoing maintenance, and priority 24/7 support.

Enterprise Plan (Custom): Designed for large-scale enterprises under custom service agreements. Includes everything in Pro plus a dedicated development team, custom software engineering, multi-cloud setup, custom AI solutions, a 99.99% uptime SLA, comprehensive security audits, sub-34ms edge routing across our 26 data centers, and a dedicated account team.

Subscription plans may be billed monthly ($39/mo for Starter; $89/mo for Pro) or annually ($399/yr vs. $468 monthly total for Starter; $899/yr vs. $1,068 monthly total for Pro). Annual subscriptions reflect up to a 16% discount and renew automatically unless cancelled prior to the renewal date.

Custom domains registered as part of an active plan remain subject to third-party ICANN and registry rules. If a subscription is terminated, clients may request domain transfer assistance in accordance with registry transfer windows.

Custom Enterprise engagements are billed according to milestones, retainers, and custom contracts agreed upon through Sales@Reted.com.

Reted operates across a distributed multi-cloud edge network spanning 26 data centers across 6 continents, delivering services to 87 countries globally.

While we engineer our infrastructure for zero downtime and sub-34ms edge latency, formal uptime commitments (including our 99.99% Uptime SLA) and remediation credits apply strictly according to active Pro/Enterprise service agreements and scheduled maintenance notices.

Upon receipt of full payment for custom website or software development services, clients retain ownership of their custom brand content, domain names, proprietary business data, and bespoke deliverables as defined in their agreement.

Reted retains all rights, title, and interest in its underlying platform architecture, proprietary development tooling, cybersecurity automation frameworks, and UI components.

You agree not to use Reted cloud infrastructure, hosted websites, or APIs for unlawful activities, malware distribution, phishing, spam, denial-of-service attacks, or automated scraping that degrades network stability.

Security testing, vulnerability scanning, or penetration testing against Reted infrastructure is prohibited unless expressly authorized in writing via Security@Reted.com under an active Enterprise audit agreement.

Except where prohibited by law or governed by an executed Enterprise SLA, Reted provides its website and online services on an 'as-is' and 'as-available' basis.

To the maximum extent permitted by applicable law, Reted shall not be liable for indirect, incidental, special, or consequential damages, loss of profits, or interruptions caused by third-party service failures or force majeure events.

Reted may update these Terms of Service from time to time as our services, pricing, or infrastructure evolve. Continued use of Reted.com following updates constitutes acceptance of the revised Terms.

For custom Enterprise contracts or billing inquiries, contact Sales@Reted.com. For general legal inquiries, reach Contact@Reted.com, and for security matters contact Security@Reted.com.